Sage CRM to Channelize Your Transport Network

Channelize your transport network with Sage CRM which puts your business in cruise control. Greytrix, Sage Development Partner located in Mumbai and Delhi configured Sage CRM for Transport Business.

Transportation is one of the world’s largest industries. Transport volumes still remain much less  because of various reasons, one of the most important reasons is that the countries transportation network suffers from several inadequacies when it comes to Managing and leveraging market information and maintaining customer relationships.

Transportation has realized the importance of having happy customers and is therefore focusing on customer relationship management (CRM) as a tool for managing customer relationships. Previously these companies had been relying on separate LANs to contact data from each of their offices for performing local operations such as accessing customer and sales account data from different branches.

Most of the companies from this sector looking for the overall operational improvements. CEO’s, CFO’s, CTO’s were eagerly searching for a solution which can take them out of this complexity; the solution they required had to have the following features:-

•  It should be Web-based so that the entire network can be on board in spite of the geographic locations.
• The system should be scalable and flexible to accommodate ever enhancing business visions.
• It should provide an end to end tracking of transactions.
• Ecommerce, customer portal, financial tracking should be included.
• Billing according to pick up and drop points.

One of the best options available to these industries for CRM solutions is “Sage CRM for Transportation Industry” product of Sage Group plc, commonly known as Sage Software, is a global enterprise software company. It is the world's third-largest supplier to larger enterprises, and the largest supplier to small businesses, and has over 3.1 million Sage CRM Solutions users worldwide.

The key features provided by Sage CRM for Transportation world will: -

Capability: - Sage CRM for the transport sector promises to be an international system capable of delivering a consolidated view of customer activities to every staff member involved with clients including sales staff.

Remote Access: -In addition, the transport industries also look for a solution which supports sales force automation tasks; for example, delivering information remotely through a wireless PDA devices such as critical information used by field sales staff to convert prospects

to customers and ensure customer satisfaction.

Tracking tool: -It also acts as a management tools to allow regional sales managers the ability to track and analyze each stage of the field sales effort and share data.

 High-level Security: - The Sage CRM for Transport includes a robust security aspect that would limit “read” and/or “write” access features to specific individuals.

These are few advantages transportation industries must be interested in, the list is endless! With Sage CRM for Transport industry you can extend the functionality as far across your organization as you need, since it allows configurations and customization to meet your business needs.

 For assistance in determining if a technology solution can help your organization better serve your business needs call 022-67687800 or mail us at sales@greytrix.com

Sage CRM for Travel and Tourism

Greytrix, Sage Partner based in Mumbai and Delhi configures the Sage CRM for Tourism industry.

Travel and tourist sector can now upgrade their association with their customers and that further result with better optimization of tourism business with the Sage CRM and also Sage ACCPAC ERP.

Sage CRM for Tourism helps in keeping up the business of travel industries on track and up to mark with its advanced and unique features. It offers flexible deployments methods and gives you the freedom to move from on-demand to on-premise through seamless migration options.

Benefits driven through Sage CRM:

1. Automated Workflow
2. Configurable / customizable
3. Flexible deployment methods
4. Computer telephony integration
5. Out-of-box integration with Sage Accpac ERP
6. Mobile device access
7. Web self service

Sage CRM for Tourism excels in delivering its potential to these industries through Lead Management, Data Management, Customer Management, Finance Management and case management. The performance oriented tools of Sage CRM makes the workflow happening and productive for the tours and travel industry and thereby improves the retention and turnover.

The source of revenue generation is the qualified leads which are monitored by the Campaign management whether it is done through advertisement, media or newspaper. Travelers choose their mode of transportation (air, road, rail, and water), occasion of travel (trade, media, event, and vacation), etc, Sage CRM excels in keeping up the workflow.

Campaign management: marketing activities are managed like breeze. And further it results in lead management.

Data management:

1. Monitors high volume booking engine to manage information and reservation and thereby resulting in flexibility, scalability and 360 view.
2. Keeps the records updated since it is integrated with call centers and captures old records instantly and saves the time.

Sage CRM performs well when it comes to technical and operational solutions; it integrates and manages the supply chain. It has excellent contact management, so agents can quickly capture and handle hundreds of inquiries per day. Follow-up is the imperative part for any activity to be proactive, which is just click task in Sage CRM.

The unique tool of Sage CRM, DASHBOARD acts as the cover page for all the important activities and user can customize it according to his priorities.

Web-Portal:

E-commerce which is the backbone for any successful business is now available on Sage CRM.

1. It offers e-ticketing services, billing, account inquiries, package selection etc.
2. Itineraries are generated and sent to the customers spontaneously.

For further details or DEMO, please contact sales@greytrix.com .