Sage CRM can be configured to capture the requirements of education sector entities like schools, colleges, universities and also for private institutes note just for traditional academic teaching but also for dance and music classes for managing information.
Information which is related to student, teacher/instructors or the courses offered in the institute. School, universities and institutes require information capturing system which would brief them about details of student, teachers and courses along with calendar management system, marketing campaign tools, business intelligence, workflow and escalations according to business process also accompanied with the current trends even SMS & email management system.
Sage CRM with its wonderful calendar management system helps the management assign various instructors to various courses for a defined batch of students. Through the Groups in Sage CRM one can define dynamic groups which can include credential of the student grouped in a particular batch or class or any other user defined selection. Need to inform the change in class timings? Just select groups and launch a sms blast or even an email blast and inform students or their parents the changed scheduled.
We know you plan to announce a new batch and are expecting a huge response and enquiries on the toll free number. You would like to set up a mini call centre and track new student’s information and also suggest them alternative courses and batch timings based on their location and requirements. If an old student wants to enroll then Sage CRM will track the old student’s details through it CTI integration system and pop the details of the existing student. The call centre agent will just have to process further transactions.
More than one marketing campaigns are launched to attract new enquiries but then you do want your analysis of which was the most revenue generating advertising campaign. Systematic marketing campaign management in Sage CRM gives an insight of the various marketing activities conducted in an event or campaign along with the budgetary and timeline analysis.
Combine Sage CRM with a seamless integrated Sage ACCPAC ERP system and get even the monetary transaction details. Schedule the fee reminders and dispatch payment reminder mails and sms to student through the system itself.
If you have any pre requisite business process you want to capture for your Education Institute in Sage CRM do contact us on sales@greytrix.com we will get back to you with a solution.
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