Out of the many CRM solution providers, very few like Sage
CRM can actually support centralization of customer data that can be used to
improve service right through the entire customer relationship, from sales to
support and even through implementation which are highly essential by IT
companies .
Sage CRM being one of the top
contenders in the category provides sales and customer service representatives
with easy Web based access to comprehensive data about prospects, customers,
and products.
Additionally, Sage CRM allows every employee within the company with an access
to a shared database containing customer contact information and employee
calendars. “With Sage CRM functionalities, you get a real-time access to
information about any aspect of your business “and when it comes to other
aspects, Sage CRM has surpassed the competition in terms of features,
user-friendliness and web accessibility.
The majority of the IT
companies have their main focus moreover on development or implementation or on
the services part, which if truth be told affects their sales and marketing
section to the core. As a result they end up losing key customers which can play
a big role in their success Thus there was a realization, that to increase the
efficiency and effectiveness of sales efforts is by centralizing sales and
customer data.
There are variety of highly innovative features within Sage CRM version 7 which Greytrix believe really make the software stand out from other CRM applications.These include
1. Sales Forecasting and
2. Reporting
Sales Forecasting has made Sage CRM the obvious choice for small and
medium enterprises (SME) as it helps them to
have an accurate, timely forecast allowing sales representatives and managers
to make their own assessments of all leads, ensuring leads are never forgotten
about.
Reporting is never a
tedious task anymore as Sage CRM provides reporting and graphs that allow sales
teams to access data for on the spot analysis and decision-making. Reports in
Sage CRM are very easy to run and allow creation of your own reports from
scratch with very little 'IT skills'.
Most of the companies in IT
sector who have implemented Sage CRM are able to achieve and/or achieved the
tasks linked to: -
·
Managing all internal sales and marketing activities
·
Allowing system to store companies, contacts and all
related activities, opportunities, proposals, and even notes of all phone
conversations with clients
·
Sharing of employees schedule as well, making it easier to
set up meetings and increase visibility among team members.
Sage CRM has an extensive range of features for your entire customer facing roles, people and departments, and Greytrix can configure Sage CRM to meet the precise needs of your business or organization.
In
order to
meet all the above requirements, by providing your entire enterprise an access
to the data needed to close sales, satisfy customers, and build long-lasting
relationships
Contact us on sales@greytrix.com we will get back to you with a
solution or call us on 022-67687800
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